{"id":64,"date":"2026-08-01T18:05:52","date_gmt":"2026-08-01T18:05:52","guid":{"rendered":"https:\/\/youand.ae\/returns-refunds\/"},"modified":"2026-08-01T20:39:28","modified_gmt":"2026-08-01T20:39:28","slug":"returns-refunds","status":"publish","type":"page","link":"https:\/\/youand.ae\/en\/returns-refunds\/","title":{"rendered":"Returns &amp; Refunds Policy"},"content":{"rendered":"<h2>Returns &amp; Refunds Policy<\/h2>\n<p>Your satisfaction is our priority at <bdi>You &amp;<\/bdi>. If any problem occurs with your order, we are here to solve it.<\/p>\n<h3>Returns &amp; Exchanges<\/h3>\n<ul>\n<li>You can request an exchange or return within <strong>7 days<\/strong> from the date of receiving your order.<\/li>\n<li>The product must be <strong>in its original condition<\/strong>, unopened and unused, with its complete packaging.<\/li>\n<li>If a product arrives <strong>damaged or different from your order<\/strong>, contact us immediately and we will replace it for you <strong>free of charge<\/strong> or refund you the full amount.<\/li>\n<\/ul>\n<h3>Cases Not Covered by Returns<\/h3>\n<ul>\n<li>Opened or used products (for health reasons related to the nature of perfumes).<\/li>\n<li>Products lost or damaged due to improper storage after delivery.<\/li>\n<\/ul>\n<h3>How to Contact Us<\/h3>\n<p>To request an exchange or return, message us on the store email or WhatsApp with your order number, and you will receive a reply within 24-48 business hours.<\/p>\n<p>\ud83d\udce7 <a href=\"mailto:support@youand.ae\" dir=\"ltr\">support@youand.ae<\/a><br \/>\ud83d\udcac \u0648\u0627\u062a\u0633\u0627\u0628: <a href=\"https:\/\/wa.me\/971501413850\" target=\"_blank\" rel=\"noopener\" dir=\"ltr\">+971 50 141 3850<\/a><\/p>\n<p>The amount will be refunded via the same payment method within 5-10 business days after receiving and inspecting the returned product.<\/p>","protected":false},"excerpt":{"rendered":"<p>\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0648\u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639 \u0631\u0636\u0627\u0643 \u0647\u0648 \u0623\u0648\u0644\u0648\u064a\u062a\u0646\u0627 \u0641\u064a You &amp;. \u0644\u0648 \u062d\u0635\u0644 \u0623\u064a \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u0637\u0644\u0628\u0643\u060c \u0625\u062d\u0646\u0627 \u0645\u0648\u062c\u0648\u062f\u064a\u0646 \u0646\u062d\u0644\u0647\u0627. \u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0648\u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-64","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/youand.ae\/en\/wp-json\/wp\/v2\/pages\/64","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/youand.ae\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/youand.ae\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/youand.ae\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/youand.ae\/en\/wp-json\/wp\/v2\/comments?post=64"}],"version-history":[{"count":2,"href":"https:\/\/youand.ae\/en\/wp-json\/wp\/v2\/pages\/64\/revisions"}],"predecessor-version":[{"id":105,"href":"https:\/\/youand.ae\/en\/wp-json\/wp\/v2\/pages\/64\/revisions\/105"}],"wp:attachment":[{"href":"https:\/\/youand.ae\/en\/wp-json\/wp\/v2\/media?parent=64"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}